Biography

Professor Austin joined the faculty of Cedarville University in the summer of 2001 and is currently an associate professor of marketing in the Department of Business Administration. He was previously an assistant professor of marketing and research methods at Cornell University in the School of Hotel Administration.
Jon holds an M.S. degree in business administration from Iowa State University (1989) and a Ph.D. in marketing from the University of Wisconsin-Madison (1997). His research efforts focus on the meanings consumers associate with brands and the dynamics and effects of relationships between professional service providers and their clients. He has published a variety of papers and book chapters.