Complaint Resolution at Cedarville University

Cedarville University strives to provide the highest quality educational opportunities available. However, if a conflict does arise, the University will make every effort to resolve your grievances, complaints, or concerns in an expeditious, fair, and amicable manner.

Cedarville University’s online students residing outside the state of Ohio who would like to file an academic-related complaint should follow the process outlined in the Student Handbook.

Complaint Resolution Contacts by State

Please try to exhaust all possible avenues of complaint resolution before going outside of the University. However, if a complaint cannot be resolved through Cedarville University’s appeal process, you may file a complaint with the state where you reside. In compliance with federal Department of Education regulations, Cedarville provides a list of state agencies with contact information for each state.

Alabama – http://www.accs.cc/complaintform.aspx

Alaska – http://acpe.alaska.gov/EDUCATOR-SCHOOL/Postsecondary_Institutions/Consumer_Protection.aspx

Arizona – http://azppse.state.az.us/student_info/compliance.asp

Arkansas – http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf

California – http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado – http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut – http://www.ctdhe.org/POSA/pdf/CP2ComplaintForm.pdf

Delaware – http://www.attorneygeneral.delaware.gov/consumers/protection/complaint.shtml

District of Columbia – http://government.dc.gov/DC/Government/Data+&+Transparency/Consumer+Protection/Submit+Consumer+Complaints/Consumer+Complaint+Form

Florida – http://www.fldoe.org/cie/complaint.asp

Georgia – http://rules.sos.state.ga.us/docs/392/5/06.pdf

Hawaii – http://hawaii.gov/dcca/ocp/consumer_complaint

Idaho – http://www.boardofed.idaho.gov/priv_col_univ/student_complaint.asp

Illinois – http://www.ibhe.state.il.us/consumerinfo/complaint.htm

Indiana – http://www.in.gov/che/2744.htm

Iowa – http://www.iowa.gov/government/ag/file_complaint/index.html

Kansas – http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf

Kentucky – http://www.bpe.ky.gov/Student%20Documents/Form%20to%20File%20a%20Complaint.pdf

Louisiana – http://regents.louisiana.gov/assets/docs/ProprietarySchools/StudentComplaintProcedure.pdf

Maine – http://www.maine.gov/ag/consumer/complaints/index.shtml

Maryland –http://mhec.maryland.gov/career/pcs/gripe.asp

Massachusetts – http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Michigan – http://www.michiganps.net/complaint.aspx

Minnesota – http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi – http://www.mississippi.edu/mcca/

Missouri – http://www.dhe.mo.gov/contactus.php#media

Montana – https://doj.mt.gov/consumer

Nebraska – http://www.ago.ne.gov/consumer/howdoicp.htm

Nevada – http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire – http://www.education.nh.gov/highered/compliance-allegation.htm

New Jersey – http://lwd.dol.state.nj.us/labor/forms_pdfs/edtrain/Conflict%20Resolution%20Questionnaire.pdf

New Mexico –http://www.hed.state.nm.us/Complaints.aspx

New York – http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina – http://www.ncdoj.com/Consumer/2-2-12-File-a-Complaint.aspx

North Dakota – http://www.ag.nd.gov/CPAT/CPAT.htm

Ohio – http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

Oklahoma – http://www.oag.ok.gov/oagweb.nsf/ccomp.html

Oregon – http://www.doj.state.or.us/consumer/pages/index.aspx

Pennsylvania – http://www.attorneygeneral.gov/complaints.aspx

Rhode Island – http://www.riag.ri.gov/civil/consumer/

South Carolina – http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota – http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

Tennessee – http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html

Texas – https://www.oag.state.tx.us/consumer/complain.shtml

Utah - http://www.dcp.utah.gov/complaints/index.html

Vermont – http://www.atg.state.vt.us/issues/consumer-protection.php

Virginia – http://www.schev.edu/forms/StudentComplaintInformation.pdf

Washington – http://www.wsac.wa.gov/WashingtonInstitutions/ProtectingConsumers

West Virginia – http://wvhepcnew.wvnet.edu/index.php?option=com_content&task=view&id=224

Wisconsin – http://eab.state.wi.us/resources/complaint.asp

Wyoming – http://attorneygeneral.state.wy.us/consumer.htm

American Samoa – http://americansamoa.gov/index.php/2012-04-25-19-44-32/2012-04-25-19-52-04/departments/education

Federated States of Micronesia – http://www.fsmed.fm/

Guam – http://www.guam.gov/index.php?pg=gov_guam_directory

Northern Marianas Islands - http://www.cnmischolarship.com/index.html

Puerto Rico – http://www.justicia.pr.gov/

Republic of Palau – http://www.palaumoe.net/pnsb/index.html

Republic of the Marshall Islands – http://www.rmigovernment.org/issues.jsp?docid=9

Virgin Islands - http://dlca.vi.gov/consumeraffairs/