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Complaint Resolution at Cedarville University

Cedarville University strives to provide the highest quality educational opportunities available. However, if a conflict does arise, the University will make every effort to resolve your grievances, complaints, or concerns in an expeditious, fair, and amicable manner.

For matters related to Undergraduate Student Life, please go to the Appeal Process.

For matters related to Grade Appeals, please go to Policies and Procedures on the Vice President for Academics' Webpage.

Complaint Resolution Contacts by State for Online Programs

Cedarville University's online students residing outside the state of Ohio who would like to file an academic related complaint should follow the above procedures before contacting their home state.

Please try to exhaust all possible avenues of complaint resolution before going outside of the University. However, if a complaint cannot be resolved through Cedarville University’s appeal process, you may file a complaint with the state where you reside. In compliance with federal Department of Education regulations, Cedarville provides a list of state agencies with contact information for each state.

Alabama – https://www.accs.cc/index.cfm/school-licensure/complaints/

Alaska –http://acpe.alaska.gov/ABOUT_US/Consumer_Protection

Arizona –https://ppse.az.gov/complaint

Arkansas –http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form

California –http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado – http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut – http://www.ctohe.org/StudentComplaints.shtml

Delaware – http://www.attorneygeneral.delaware.gov/fraud/cpu/complaint.shtml

District of Columbia – http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints

Florida – http://www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia – http://gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/

Hawaii – http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho – https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp

Illinois – http://complaints.ibhe.org/

Indiana – http://www.in.gov/che/2744.htm

Iowa – https://www.iowacollegeaid.gov/content/constituent-request-review

Kansas – http://www.kansasregents.org/resources/PDF/Academic_Affairs/3257-ComplaintForm_SARAinstitutions.pdf

Kentucky – http://cpe.ky.gov/forstudents/consumercomplaints/

Louisiana – http://www.regents.la.gov/page/SARAComplaints

Maine – http://www.maine.gov/doe/highered/sara/index.html

Maryland – http://www.mhec.maryland.gov/higherEd/acadAff/MHECStudentComplaintProcess.pdf

Massachusetts – http://www.mass.edu/forstufam/complaints/complaints.asp

Michigan – http://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf

Minnesota – http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi – http://www.mississippi.edu/mcca/student_complaint_process.asp

Missouri – http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana – http://mus.edu/MUS-Statement-of-Complaint-Process.asp

Nebraska – https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada – http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire – http://education.nh.gov/highered/sara.htm

New Jersey – http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico – http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx

New York – http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina – http://www.northcarolina.edu/sites/default/files/documents/student_complaint_form.pdf

North Dakota – http://www.ndus.edu/system/state-authorization/

Ohio – https://www.ohiohighered.org/students/complaints

Oklahoma – http://www.okhighered.org/current-college-students/complaints.shtml

Oregon – http://oregonstudentaid.gov/oda-doc/ODA%20Student%20Complaint%20Form.pdf

Pennsylvania – http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#.V173Yr9SWFG

Rhode Island – http://www.ribghe.org/pdfs/BOGStudentComplaintProcessII011012.pdf

South Carolina – http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota – http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

Tennessee – http://www.tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf

Texas – http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-4BC6-9A0DF17F467F4AE9

Utah – http://consumerprotection.utah.gov/complaints/index.html

Vermont – http://education.vermont.gov/documents/EDU-Complaint_Resolution_Statement_for_Postsecondary_Education_Matters.pdf

Virginia – http://www.schev.edu/students/studentcomplaint.asp

Washington – http://www.wsac.wa.gov/student-complaints

West Virginia – http://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

Wisconsin – http://eab.state.wi.us/resources/complaint.asp

Wyoming – https://edu.wyoming.gov/beyond-the-classroom/school-programs/private-school-licensing/

American Samoa – http://www.amsamoa.edu/institution/bhe.html

Federated States of Micronesia – http://www.fsmed.fm/

Guam – http://www.guam.gov/index.php?pg=gov_guam_directory

Northern Marianas Islands - http://www.cnmipss.org/online-courses/#ffs-tabbed-11

Puerto Rico – http://www.ce.pr.gov/

Republic of Palau – http://www.pnsb.org/

Republic of the Marshall Islands – http://www.rmiembassyus.org/Education.htm#post sec

Virgin Islands – http://dlca.vi.gov/consumeraffairs/