Warranty Support and Other Restrictions
-The TechStop Center is not responsible for the warranty status of your computer. Any violation of the warranty terms by our technicians while performing work requested by you is your responsibility.
-Please be aware of the terms of your warranty before you request support.
-You will be asked to show your University ID and sign a release form for any service that requires leaving the computer with I.T.
-Information technology cannot stock replacement parts for personally-owned computers, and can only order replacement parts from a specific set of trusted vendors.
-In rare cases where a new replacement part is unavailable, information technology will not purchase used parts or parts that are not officially compatible with your computer.
-However, if you purchase a part and would like it to be installed, technicians will perform this fee-based service according to the hourly rate listed above.