If you use your student health insurance, you must fill out a claim form. Medical bills covered by the graduate student insurance plan cannot be processed without an insurance claim form signed by you. Claims for medical bills are filled out in the student health insurance office at UMS. When your medical bills arrive at UMS, you will be notified by a note in campus mail, phone, or e-mail. If you receive a medical bill or a statement from a medical provider, just bring it to the student health insurance coordinator right away so the bill can be processed. Medical bills can only be paid after you have filled out a claim.
When you visit a medical provider off campus, show them your student health insurance card and your private insurance card. You will need to tell them which insurance is primary and which insurance is secondary. If you are not sure which insurance is primary, give the student insurance as primary. When the medical provider sends a bill to the student health insurance plan at UMS, as directed on the back of your insurance card, you will then be notified to come to UMS and fill out an insurance claim form. If you use your student health insurance during the summer, UMS staff will mail a claim form to your home upon receipt of the bill.
If you use your graduate student insurance for prescriptions, you will need to pay for them at the pharmacy. The pharmacy receipt, not the cash register receipt, is required by the insurance company for each prescription. You will be reimbursed within the scope of coverage.
Important note: The physician, hospital, urgent care facility, laboratory, or X-ray facility that provides you with medical care cannot be paid without your signature on the insurance claim form. Your prompt attention will help health care providers get paid in a timely fashion.