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Topic Title: Live-Chat support
Topic Summary:
Created On: 04/13/2012 08:40:01 AM
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04/13/2012 08:40:01 AM
johndavidpaff Posts: 2 Joined: 04/13/2012	I'm sitting in class having connection problems. I tried everything I knew how to do, to no avail. I emailed computer services describing my problem, asking for assistance; but I don't expect to hear back immediately. What would be useful would be a "Live-Chat support" application that would allow students with problems to chat with computer services when they are having computer problems. I dont know if you guys have the man power to have employees sitting around waiting for someone to ask a question, but perhaps there would be a way to provide this service without halting existing productivity. I don't know if this is viable or not, but I like the idea at least. What do you guys think?
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