CU: Change or Reset Your Password

CU: Change or Reset Your Password

CedarNet users (faculty, staff, parents, students, and alumni) use the same universal password to access CedarNet, CedarInfo, Google Apps, Moodle, and Atomic Learning.

CedarNet passwords expire every 360 days for most current faculty, staff, student, and department accounts. Some Cedarville divisions (and their student workers) have stricter expiration time-frames (e.g., 180 days). Alumni and parent passwords do not automatically expire.

If you do not remember your CedarNet username and password, please call Information Technology at 937-766-7905.

For tips on creating a strong password, refer to Create a Strong Password.

Change Your Password

  1. Using an Internet browser, navigate to the CedarInfo (protected services) section of the Cedarville University website. 
  2. Log in with your CedarNet username and password > Click [Authenticate].
  3. Locate the "Individual (General) Transactions" section.
  4. Click the "Change Your CedarNet password" link.

    Note:

    There will be three tabs at the top of the page; the first one that reads "Change Password" should be active. Use the second tab to Update Your Security Questions, and use the third tab to Set Up Two Factor Authentication.

  5. Enter your current password.
  6. Enter your new password two times.
  7. Click [Process Change]. You should receive a message that your password has been successfully changed.
  8. Click the "End CedarInfo Session" link at the bottom of the screen to log out.

Reset Your Password

If you forget your CedarNet password, you can reset it through one of the following methods.

Answer Your CedarInfo “Security Questions”

This option is available to you only if you have already set up your security questions.

  1. Using an Internet browser, navigate to the CedarInfo (protected services) section of the Cedarville University website.
  2. If you are already logged in to CedarInfo, click the "End CedarInfo Session" link at the bottom of the screen > Navigate to the login screen of CedarInfo.
  3. To the right of the login area, click the option that says you can reset your password by "answering your security questions."
  4. Type in your username > Click [Continue].
  5. Answer the provided security question(s) > Click [Submit Answers].
  6. On the page that appears, enter your new password twice > Click [Process Change].

Call Information Technology

  1. If you are off-campus, call Information Technology at 937-766-7905. If you are calling from an on-campus phone, dial extension 7905.
  2. Information technology will give you a temporary password.
  3. Log in to CedarInfo with your temporary password and follow the steps above to Change Your Password.


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