CU: Change or Reset Your Password

Before you start…

CedarNet users (faculty, staff, parents, students, and alumni) use the same universal password to access CedarNet, CedarInfo, Google Apps, Moodle, and Atomic Learning.

If you do not remember you CedarNet username and password, please call Information Technology at 937-766-7905.

For tips on creating a strong password, refer to Create a Strong Password.

Change Your Password

  1. Using an Internet browser, navigate to the CedarInfo (protected services) section of the Cedarville University website. (cedarville.edu/cedarinfo).
  2. Log in with your CedarNet username and password > Click [Authenticate].
  3. Locate the Individual (General) Transactions section.
  4. Click the Change Your CedarNet password link.
  5. Enter your new password 2 times.
  6. Click [Process Change]. You should receive a message that your password has been successfully changed.
  7. Click the End Session link at the bottom of the screen.

Reset Your Password

If you forget your CedarNet password, you can reset it through one of the following methods.

Answer Your CedarInfo “Hint Challenge”

This option is available to you only if you have already set up a hint challenge through the CedarInfo Change your CedarInfo hint link.

  1. Using an Internet browser, navigate to the CedarInfo (protected services) section of the Cedarville University website. (cedarville.edu/cedarinfo).
  2. Click the "answering your hint challenge" link > Type in your username > Click [Show Question].
  3. Type in the answer to your "hint" question > Click [Check Answer].
  4. A new password will display.
  5. If you answer incorrectly or have never set up a hint challenge, an error message will display. Proceed to the second option.

Call Information Technology

  1. If you are off-campus, call Information Technology at 937-766-7905. If you are calling from an on-campus phone, dial extension 7905.
  2. Information technology will reset your password.
  3. Log in to CedarInfo with your new password and follow the steps above to change your password.

 

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