CU: Web Filtering FAQ

Before you start…

If you have questions about Cedarville University’s web filtering policy, please browse through the various sections of this help page. If you have more questions, please send an email to TechHelp or call information technology at 937-766-7905 and we will be happy to speak with you.

Why do I have to log in to get Internet access?

Logging in with your CedarNet username and password allows the University to provide web browsing accountability to faculty, staff, students, and guests.

How often do I have to log in?

You will need to log in the first time that you use your computer or device each day to access any website other than the University homepage.

If two hours or more have passed since you last browsed outside of Cedarville's homepage, the "Cedarville University Internet Access Login" screen will appear, and you will need to log in again.

Why do I have to log in more often sometimes?

If you remain on the cu-unsecure wireless network, you will have to log in more frequently because a designated IP address has not been assigned to your device. This is one of the reasons why information technology encourages students to register their wireless enabled devices and laptop computers and use the cu-secure wireless network instead.

In addition, information technology adjusts system settings on a routine basis. Whenever an adjustment is made, the web filtering system will prompt you to log in again.

Is the Internet Access Login secure?

Yes. When you click [Authenticate], your username and password are encrypted before they are sent over the network.

I am using the cu-unsecure wireless network. Is the login secure on that network as well?

Yes. The login information is encrypted at the webpage level no matter which on-campus wired or wireless network you are using.

What should I do if I receive a “certificate error” after logging in at the “Cedarville University Internet Access Login” page?

Warning!

These recommendations are in response to the Cedarville University certificate error message only. You should always use caution, and recognize the source before diregarding a certificate error or other security warning.

Google Chrome: Click [Proceed anyway] if you receive a login certificate error.

Safari: Click [Continue] > Click [Continue] > Click [Continue] > Click [Continue] > Enter your personal computer login information > Click [Update Settings].

Mozilla Firefox: Click "I Understand the Risks," > Click [Add Exception] > Click [Get Certificate] > Click [Confirm Security Exception].

Internet Explorer: Click "Continue to this website (not recommended)."

Where can I get help?

Please submit an online request if you cannot access a website and believe it should not be blocked.

Please refer to the CU Accountability Resources tech help page, or contact a Student Life staff member (including Counseling Services) if you would like additional support with your Internet choices.

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