Malware Information

Before you start…

Many forms of malware exist today. Malware is any software that will harm your computer. The two most common types are viruses and spyware. Both are pieces of code that run on your computer without your knowledge or consent and will disrupt normal computer operation. Cedarville provides students and employees with antivirus software.

Information technology expects you to take advantage of the resources provided and prevent the spread of destructive viruses and other forms of malware on campus.

Note:

Before contacting information technology, check one of these virus hoax pages to ensure the virus is legitimate:

What to do first when you are using Antivirus Software on University-Owned Computers

Microsoft Security Center Endpoint Protection is the anti-virus software used on all University-owned computers.

Update Microsoft Security Center Endpoint Protection (MSCEP) Anti-Virus Software

  1. Open System Center Endpoint protection from the program in the taskbar by right clicking and selecting "open"
  2. Navigate to the "Update" tab.
  3. Click the "Update" button.

Check for Viruses

  1. Open System Center Endpoint protection from the program in the taskbar by right clicking and selecting "open"
  2. Select the type of scan you wish to preform from the "Scan options" list.
  3. Click "Scan now"

If you still have problems after scanning, submit a service request so that the information technology technicians can remove the virus before it spreads further.

Use Antivirus Software on Personal Computers

Current students, staff, and faculty have permission to download Microsoft Security Essentials (MSE) for their personal computers, whether it is a laptop or a desktop. These personal devices consist of computers that have not been provided or paid for by the University.  

Warning!

Before you install MSE on your personal computer, you must uninstall any other antivirus software that is on your computer currently. MSE cannot operate on a computer that contains other antivirus systems. The Tech Resources downloads page offers directions on how to uninstall McAfee specifically. If you have another antivirus program, please see the original installation instructions provided to you for steps to uninstall the program.

Go to Tech Resources for instructions on how to uninstall current software and install MSE.

Suspect a Computer Virus?

University Computers

Antivirus software is installed on all University computers; however, occasionally a virus can slip by. If you suspect that your Cedarville computer is infected with a virus, we recommend that you follow these procedures:

  • Submit a service request.
  • Include your name and phone number, and describe how you think the computer may have contracted the virus.
  • If you suspect the virus came from an email attachment, forward the infected email as an attachment to the Network Administrator, Alan McCain. (Click the arrow to the right of the [Forward] button > Choose "Forward as Attachment.") You must forward the attachment in this way because this method includes the hidden information that helps information technology determine the true source of the message.
  • If the virus was not caused by email, indicate when the problem began and whether it is still occurring.
  • Describe any other circumstances surrounding the issue.

Home or Personal Computers

If you suspect that your home computer is infected with a virus, update your antivirus data files and scan your system for viruses. If problems persist, put an TechStop service request or visit TechStop in Tyler 110.

Preventing Spyware

What is Spyware?

"Spyware" is a certain type of malware that gathers information from your computer to send to a third party. Spyware usually performs some or all of the following actions:

  • advertising
  • collecting personal information
  • changing the configuration of your computer
  • gathering information about your online activity (web sites visited, programs used, etc).

Spyware generally performs these behaviors without appropriately obtaining your consent. Symptoms of spyware include the following:

  • pop-up advertisements
  • a new toolbar appearing on your browser that you did not download
  • computer slowness
  • a sudden rise in computer crashes

Removing spyware

The University-provided Microsoft Security Center Endpoint Protection (MSCEP) will prevent spyware on any University computers. Microsoft Security Essentials (MSE) will prevent spyware on personal computers (if you have installed the program). To remove spyware from a University computer, please submit a service request.

For more information on protecting your personal computer against spyware, visit Microsoft's Computer Protection website. Windows 8 computers have Miscrosoft Security Essentials built in to the operating system, although it may not be visible.

Other Protection Options

 

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