Microsoft Outlook: Create and Manage Folders

Before you begin...

Microsoft Outlook organizes emails by folders, much like GroupWise did. Any labels that you created in Google Apps will be converted to folders in Outlook, and you can place emails in these folders or create new folders to organize your emails. If you place an email in a folder in Outlook and later open your email in Google Apps, that email will be archived with the Gmail label that matches the Outlook folder where you placed the email.

Create a new folder

  1. In the "Folder" tab, click "New Folder." The "Create New Folder" window will appear.
  2. Enter a name for your folder in the "Name" field.
  3. In the bottom section of the window, select where you want the folder to be located.
  4. Click [OK].

Move an email to a folder

To move an email to an existing folder, click on the folder and drag it to the desired folder in the navigation pane on the left side of the window. If the desired folder is located inside another folder, hover over the parent folder until it expands, and then drop the email in the folder you want.

Organize folders

Outlook organizes folders in alphabetical order, except for the Inbox, Drafts, Sent Items, and Deleted Items folders, which appear first. Outlook allows you to nest folders inside other folders so that you can group similar folders together.

To move a folder:

  1. In the navigation pane, select the folder you want to move.
  2. In the "Folder" tab in the ribbon, click the "Move Folder" option in the "Actions" group, or right-click on the folder in the navigation pane and select "Move Folder."
  3. In the resulting window, select the target folder where you want to move the selected folder.
  4. Click [OK].

To rename a folder:

  1. In the navigation pane, select the folder you want to move.
  2. In the "Folder" tab in the ribbon, click the "Rename Folder" option in the "Actions" group, or right-click on the folder in the navigation pane and select "Rename Folder."
  3. Type the new name of the folder and press Enter.

To delete a folder:

  1. In the navigation pane, select the folder you want to move.
  2. In the "Folder" tab in the ribbon, click the "Delete Folder" option in the "Actions" group, or right-click on the folder in the navigation pane and select "Delete Folder."
  3. A pop-up window will appear asking if you want to delete the folder and send the contents to the Deleted Items folder. Click [Yes].


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