Use VoIP Phones
Please see the PDF link below to view the quick start guide to the VoIP phones, including voicemail system access.
Several small things have changes when we switched to VoIP phones. These are just slight differences in how you use the phone.
- When dialing out, you DO have to press 5, then continue dialing the outside number (including 1). However you will NOT hear a dial tone after pressing 5.
- You may hear a slight echo of your own voice when making a call. We are aware of this and are working to eliminate it.
- When transferring a call, if you wish to return to the original call, press [Cancel]. This does not cancel the call; it only cancels the transfer.
- Callers will hear music while on hold or while waiting to be transferred. If you cancel the transfer or take the caller off hold, they will notice a break in the music. If you are going to put them back on hold or try to tranfer them to someone else, you may want to say something to the caller.
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