Complaint Resolution at Cedarville University
Cedarville University strives to provide the highest quality educational opportunities available. However, if a conflict does arise, the University will make every effort to resolve your grievances, complaints, or concerns in an expeditious, fair, and amicable manner.
For matters related to Undergraduate Student Life, please go to the Appeal Process.
For information on resolving other issues, please go to our Seeking Shalom webpage.
Complaint Resolution Contacts by State for Online Programs
Cedarville University's online students residing outside the state of Ohio who would like to file an academic related complaint should follow the above procedures before contacting their home state.
Please try to exhaust all possible avenues of complaint resolution before going outside of the University. However, if a complaint cannot be resolved through Cedarville University’s appeal process, you may file a complaint with the state where you reside. In compliance with federal Department of Education regulations, Cedarville provides a list of state agencies with contact information for each state.
Arizona – https://ppse.az.gov/complaint
Connecticut – http://www.ctohe.org/StudentComplaints.shtml
District of Columbia – http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Illinois – http://complaints.ibhe.org/
Indiana – http://www.in.gov/che/2744.htm
Louisiana – http://www.regents.la.gov/page/SARAComplaints
Massachusetts – http://www.mass.edu/forstufam/complaints/complaints.asp
Minnesota – http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
New Hampshire – http://education.nh.gov/highered/sara.htm
North Dakota – http://www.ndus.edu/system/state-authorization/
Washington – http://www.wsac.wa.gov/student-complaints
West Virginia – http://www.ago.wv.gov/Pages/consumercomplaint.aspx
Wisconsin – http://eab.state.wi.us/resources/complaint.asp
American Samoa – http://www.amsamoa.edu/institution/bhe.html
Federated States of Micronesia – http://www.fsmed.fm/
Northern Marianas Islands - http://www.cnmipss.org/online-courses/#ffs-tabbed-11
Puerto Rico – http://www.ce.pr.gov/
Republic of Palau – http://www.pnsb.org/
Republic of the Marshall Islands – https://rmiparliament.org/cms/
Virgin Islands – http://dlca.vi.gov/consumeraffairs/