Frequently Asked Questions about Counseling Services
Is there a cost for students who want to utilize Counseling Services?
No. Counseling is free to all students who are enrolled as full-time students.
What are the common concerns you address?
- Obsessive-Compulsive Disorder
- Bipolar disorder
- Grief and loss issues
- Relationships problems
- Couples counseling (dating, engaged, or married)
- Healing from abuse
- Family issues
- Sexuality concerns, such as pornography, sexual addiction, and other related concerns
- Eating disorders
What are your hours?
We are open Monday-Friday, 8:00 AM to 5:00 PM. The last scheduled appointment of the day for each counselor is 4:00 PM. We are closed on weekends and during all breaks where classes are not in session.
Do you provide career or academic counseling?
For academic concerns, please visit Academic Enrichment (The Cove). You can learn more about The Cove by clicking here.
For help with exploring future career interests or finding employment, please visit Career Services. You can read more about Career Services by clicking here.
Will you share information with my parents, professors, RA, RD, the Deans, etc.?
When you are meeting with a licensed counselor for individual counseling appointments, unless you sign a Release of Information authorizing us to share information with a named individual, your information is confidential. There are rare situations in which confidentiality has to be broken. Please read more about that in the question that follows.
When you are participating in a mentorship relationship with a member of the Cedarville University community we will seek to maintain confidentiality. In group and individual mentorship settings confidentiality is not guaranteed as these are more informal relationships intended for spiritual growth.
Are there any limits to confidentiality?
Yes, there are times when our counselors have to break confidentiality. These include:
- If you are a risk to your own life or the life of someone else.
- If a minor or mentally challenged adult is being abused.
- If we are subpoenaed by a judge to release your records.
What if I only want to see a counselor of a certain gender?
You are welcome to request to see a specific counselor or a counselor of a certain gender. Keep in mind that doing so may increase the time you wait for an appointment, but we do our best to honor those requests.
Is there a limit on how many sessions I can have?
Each counselor and student will work together to determine how many sessions are needed to address the student's concerns. Our goals are to help each student address his or her concerns thoroughly and to ensure that all students can be seen as quickly as possible when they come to us for help.
Will you work around my class schedule?
Definitely. We make sure that a student’s scheduled appointment does not conflict with classes, work, internships, clinical experiences, student teaching, etc.
How do I make an appointment?
The first step in making an appointment is to complete the Disclosure, Consent, and Intake form. You may obtain this by communicating with our administrative assistant, whose contact information can be found here. You may also retrieve the form by clicking here. Once we receive your completed form, our administrative assistant will work with you to schedule your first appointment. Our administrative assistant will give you the name of your counselor and provide you with the date/time of your first appointment.
What if I have to miss or cancel an appointment?
Occasional cancellations are understandable and will not impact a student’s ability to continue to receive services. However, if you begin to frequently cancel or miss scheduled appointments without notifying our office beforehand, your counselor will speak with you about this pattern. You and your counselor may need to reevaluate your session frequency or find an alternate time to meet (if possible). Note that failure to attend two consecutive, scheduled sessions will likely lead to forfeiture of your spot on your counselor’s schedule.
What should I do if I or someone I know if feeling suicidal?
If you are feeling suicidal and do not feel confident that you can keep yourself safe, you should immediately inform your RA, RD, or call 911.