Female tech stop worker assists a student with her computer

Acceptable Use

Legal Issues

  • Logging onto CedarNet using a Novell Netware Client is prohibited on computers not provided by the University. Except for the software in the CedarNet virtual computer lab, only the computers owned by Cedarville University may legally access commercial software available on CedarNet.
  • Some software available on the download page of the TechStop Center web site is only legal for installation on computers owned by students, faculty, or staff of Cedarville University. Sharing these programs with those outside the University family is illegal.
  • The University will not be held responsible for damage to devices owned by individuals in the event of power surges or other electrical related issues. It is the responsibility of the individual to provide adequate surge protection for his or her devices.
  • Downloading pirated software, music, videos, or other copyrighted material is illegal. Cedarville University reserves the right to monitor network traffic for illegal activity. Occasionally, copyright holders file complaints with Cedarville University about illegal peer-to-peer file sharing that takes place from the campus network. These complaints are investigated by Information Technology and, where appropriate, refereed to Student Life for disciplinary action. Any personally-owned device found to contain pirated content may be ineligible for TechStop Center support and/or service.

Reliability Issues

  • The connection of an personally-owned device to our network is a privilege that may be revoked at any time. Revocation could be global (e.g., all personally-owned device connections could be deactivated for performance reasons) or individual (for violating information technology policies or to isolate defective hardware). If a network problem appears to point to a specific device, the device will be disconnected until the individual can demonstrate to Information Technology that his or her device is no longer problematic.
  • The University reserves the right to isolate or disconnect any device from the network which appears to be causing network problems or appears to be infected with malicious software (e.g., a virus).
  • The University reserves the right to analyze the content of network traffic from any or all devices connected to the network. Any sensitive information should only be shared through a secure connection.
  • The University reserves the right to prohibit devices that cause interference with wireless networking equipment. Risk can be minimized by avoiding the use of 2.4Ghz cordless phones in areas served by wireless access points.

Security Issues

  • Self-provided wired network hubs and switches are permitted in residence halls only if they do not act as a router or provide IP addresses to connected devices.
  • Absolutely no self-provided wireless routers or access points are permitted on campus. These devices constitute security risks, and also can interfere with the wireless coverage already provided all across campus.
  • All self-provided devices connected to the network should be protected with a strong password and be running up-to-date virus protection software. This includes network-capable tablets and smartphones, as well as laptop and desktop computers.

Support Issues

  • The TechStop Center website contains step-by-step instructions for the most common setup needs. If you experience error messages or suitable help is not available on the website, please submit an TechStop request or contact the TechStop Technigicians via the Contact section of the TechStop Center website. A fee may be charged for such service.
  • TechStop Technicians will avoid repairs or service that will invalidate a manufacturer’s warranty. However, Information Technology is not responsible for the warranty of an personally-owned computer. Please be familiar with the terms of your warranty before bringing a device to TechStop Center for service.