Internet: Web Filtering FAQ

Before you start…

If you have questions about Cedarville University’s web filtering policy, please browse through the various sections of this help page. If you have more questions, please send an email to Computer Help or call 937-766-7905 and we’d be happy to speak with you.

Why do I have to log in to get Internet access?

Logging in with your CedarNet Username and password allows the University to provide web browsing accountability to faculty, staff, students, and guests.

How often do I have to log in?

You will need to log in the first time that you use your computer each day to access any website other than the University homepage.

If two hours or more have passed since you last browsed outside of Cedarville's homepage, the "Cedarville University Internet Access Login" screen will appear, and you will need to log in again.

Why do I have to log in more often sometimes?

Information Technology adjusts system settings on a routine basis. Whenever an adjustment is made, the web filtering system will prompt you to log in again.

Is the Internet Access Login Secure?

Yes. When you click [Authenticate], your username and password are encrypted before they are sent over the network.

I am using the cu-unsecure wireless network. Is the login secure on that network as well?

Yes. The login information is encrypted at the webpage level no matter which on-campus wired or wireless network you are using.

What should I do if I receive a “certificate error” after logging in at the “Cedarville University Internet Access Login” page?

If you are using Internet Explorer as your browser, click "Continue to this website" if you get a login certificate error.

If you are using Mozilla Firefox 2, choose "Accept this certificate permanently" > Click [OK] if you receive a certificate error.

With Mozilla Firefox 3, click "Or you can add an exception...," > Click [Add Exception] > Click [Get Certificate] > Click [Confirm Security Exception] > Click[Resend].

How can I block/unblock my access to the Internet?

There are two options available:


  1. You can submit a request to have Internet access from your room blocked . This option blocks the network port in your room so that no one can access the Internet from your residence hall room. You may still access the Internet in classrooms, labs, etc. If you'd like to restore Internet access to your residence hall room, use the same link.
  2. You can submit a request to have Internet access from your CedarNet account blocked. This option blocks all access to the Internet from your account from any location, including residence halls, classrooms, labs, and even wireless. Wait four hours before requesting to restore Internet access from the same link.

Where can I get help?

Please submit an online computer service request if you cannot access a website and believe it should not be blocked.

Please refer to the Internet Accountability Resources computer help page, or contact a Student Life staff member (including Counseling Services) if you would like additional support with your Internet choices.


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