Outlook: Request a Read Receipt

Unlike GroupWise, Microsoft Outlook cannot show whether an email has been received or opened by the recipient unless you request a read receipt before sending the email. When you request a read receipt for an email, you will receive an email message back from the recipient's email account letting you know that they opened the email. 

Request a read receipt

  1. Open a new email message.
  2. Complete the email as you would normally, including a recipient, subject, and message.
  3. In the "Options" tab in the "Tracking" group, check the boxes next to "Request a read receipt."

When the recipient opens the email, you should get an email notifying you that the email was read. The notification email will have "Read:" and the subject line of the email you sent.

Receive read receipt requests

When you open a message in Outlook for which the sender requested a read receipt, a message box will open asking if you want to send the read receipt or not. Click [Yes] to send the receipt or [No] to keep a receipt from being sent.

Keywords: notified when message is opened, tell me when email is opened, track messaged, message tracking, email tracking, open email

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