Tour guides

Guiding Record Number of Visitors

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by Angela Farlow, Student Public Relations Writer

Tour guides 2020Cedarville University welcomed 856 parents and students to campus on February 17 for CU Monday, the largest turnout for a campus visit day ever.

Most campus visit days happen on CU Fridays, but the Presidents Day holiday, which public school students have off, provided a unique opportunity for high schoolers and their families to spend the day at Cedarville.

It’s big campus-visit events like this that have helped spur 13 consecutive record enrollments at Cedarville. Last fall alone, 995 freshmen started their postsecondary journey at the southwest Ohio school known for its outstanding academics and emphasis on helping students grow in their Christian faith.

— Kristen Cochran

According to Abigail Colvin, assistant director of guest services, 737 of the 995 incoming freshmen this year, or 74%, visited campus before choosing Cedarville. In 2018, nearly the same percentage of incoming freshmen also visited campus before enrolling.

Behind the scenes helping these numbers become reality is the university’s admissions staff. Over the course of several years, admissions staff have worked hard to provide exemplary customer service for all prospective students who walk through their doors.

“Throughout their campus visit, whether that be in meetings with professors, campus tours or attending chapel, our goal is that they catch a glimpse of what their 1,000 days as a student may look like at Cedarville,” commented Kristen Cochran, campus experience coordinator for Cedarville admissions. “We want their campus visit to be exceptionally memorable as we strive to provide exemplary service and hospitality to all of our guests. At the end of their visit, our utmost desire is that our guests want to join the Cedarville family."

One of the not-so-secret ingredients of successful campus visits are the tour guides. Cedarville tour guides usually walk backward in order to speak directly to prospective families. They also pray before each tour, asking God to give direction to the students in this important decision-making process.

Cedarville tour guides, who are all volunteers, go the extra mile in the way they interact with families, Colvin explained. That may include eating lunch with a prospective family, walking them to class or spending extra time sharing about their own Cedarville experience.

“When I think of our staff members, our student workers and our tour guides, I want people on campus to know that they are doing excellent work,” Colvin said.

And the numbers are proving it.

Located in southwest Ohio, Cedarville University is an accredited, Christ-centered, Baptist institution with an enrollment of 4,380 undergraduate, graduate and online students in more than 150 areas of study. Founded in 1887, Cedarville is recognized nationally for its authentic Christian community, rigorous academic programs, strong graduation and retention rates, accredited professional and health science offerings and high student engagement ranking. For more information about the University, visit www.cedarville.edu.