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How to Delete an Outdated Email Address from Contacts in Gmail

How to Delete an Outdated Email Address from Contacts in Gmail

When a user changes their login name or email, their old address may still appear. Use the steps outlined below to manually delete the old email address from your Google contacts. 

Accessing your Google Account

  1. Log in to your Google Mail account. 
  2. In the upper-left corner of the screen, click "Mail" > select "Contacts". 

Deleting an Outdated Email Address

The official University email address for each user is located in the "Directory" (or "Domain Contacts") of your Google Contacts. (If you do not see “Directory” right away, click on the scroll bar in the left panel and scroll down.) You may need to check the directory in order to find out which email address is the current one. 

  1. With your Google Contacts open, type the name of the person whose email address you want to update in the white search bar. (If you don’t have that many contacts, then you can find that person’s name directly in the list of contacts.)


    If the person’s name does not show up in the original list of contacts, you may want to navigate through the different options in the left sidebar, such as “Other Contacts” or “Most Contacted.” (If these options do not appear directly, you may need to scroll down in the left sidebar in order for them to appear.)

  2. Hover over the incorrect/old email address, and then click the checkbox. 
  3. In the upper-right corner of the screen, click the trashcan [Delete] icon.  
  4. Log out of Google Mail, and then log back in.
  5. The correct email address should now be the only one that pops up when you try to send an email to your contact.


You cannot delete a contact from the official University email list (the "Directory"). Also, the old name and email address supplied by faculty/staff and students if they chose to join Google+ may supersede information in the University Directory and must be corrected by the user within Google+.

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